User Guide

Please read these step by step instructions for a full recovery of your Outlook PST file.
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1. Find and open your damaged PST File

a. Open Default PST  – Select this option for opening your default PST file, this usually works fine for most users.

b. Select PST Manually – Open file browser and find the PST file location manually.

c. Find Your PST Files – This option will run in a search mode and will look for the file in your disk.
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2. PST Scan Settings
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A. Select preferred Scan option:

Normal Scan - If you cannot open the PST file.
Smart Scan – This choice is required whenever you have an hard disk problem or previous mode is not working.
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B. Set destination path for the recovered PST file.

This folder will contain your new pst file – outlook mailbox.
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3. Scan mailbox content

Please wait as this phase may take some time and even hours if you computer is slow and your PST is big.

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4. Preview restored mailbox

When the scan ends you can see the mailbox items found by the software. You cannot open the emails or other items as this is just a preview. In order to fully reocover all the data, please purchase a license and activate the software.
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5. Activate Software

Make sure your computer is linked to the internet while activating your machine. In case it is not be connected please contact us via the support form and we will help you through the process.
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6. Offline Activation

Offline activation works by email. Please contact us via the support form

 

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7. Import your new recovered PST file

Importing PST file into Outlook

1. In Outlook select “Open” under  the menu “File”.
2. Select the new PST file and press the “Open” button.
3. Wait while the new PST file is imported to Outlook (might take some time).
4. Check that all the data items are in place.

In case the problem is not resolved, copy the recovered PST file and go to the default PST file folder  Outlook. [C:]\Users\Specific User (e.g. Mike)\AppData\Local\Microsoft\Outlook and paste it. Rename corrupted PST file (for example. Oultook.pst to Outlook-old.pst) and rename the new fresh PST file.
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